innovating
baby registries

innovating
baby registries

Complete Branding and UI/UX design for a baby registry start-up platform.

CLIENT

Dopple LLC, Montana

Timeline: 2.5 months

ROLE

As a freelance UI/UX designer, my goal was to create a scalable platform ready for launch.

TEAM:

8 Engineers, 3 Product Managers, 1 Researcher, 1 Chief Design Officer & 1 UI/UX Designer (me)

Impact

As the UI/UX designer, I contributed to rebuilding Dopple’s beta registry from scratch—creating a scalable design system, adding new features, and defining MVP. In two months, we delivered a product users and investors loved.

Design System Creation
Strategic Problem-Solving
Collaboration

Project

OVERVIEW

Background

Dopple, known for its curated kids’ clothing boxes, wanted to transform the baby registry experience. The mission was to create a platform that not only allows parents to register for products but also for essential support & care services.

Initially I was hired to make design improvements to the beta version that was already live. But as I explored the setup, it became clear that incremental changes wouldn’t achieve Dopple’s vision.

Dopple, known for its curated kids’ clothing boxes, wanted to transform the baby registry experience, where parents can register for essential support & care services.

Initially I was hired to make design improvements to the beta version that was already live. But as I explored the setup, it became clear that incremental changes wouldn’t achieve Dopple’s vision.

Dopple, known for its curated kids’ clothing boxes, wanted to transform the baby registry experience, where parents can register for essential support & care services.

Initially I was hired to make design improvements to the beta version that was already live. But as I explored the setup, it became clear that incremental changes wouldn’t achieve Dopple’s vision

Platform Design
UI/UX

Challenge

The beta platform had a confusing interface and lacked key features that were envisioned for growth.

Talking to engineering, I discovered there were no design files; the platform was entirely 'hard-coded', making it difficult to scale.

We decided on a complete rebuild to ensure scalability, identifying elements we could reuse while designing a new system to streamline development.

The beta platform had a confusing interface, lacked key features, and was causing beta users to drop off (which undermined investor confidence!).

Talking to engineering, I discovered there were no design files; the platform was entirely 'hard-coded', making it inflexible and difficult to scale.

Lacking Features
No System

There were a few more challenges..

Not only was the scope of the project very modest, but we planned to include features & functionality that even the most popular registries (Babylist, Amazon, Target) lacked. And as it is a start up we had to deal with:

Different time zones
Frequent priority changes
Frequent changes
1 designer
Only 1 designer (me)
Limited

The Goal was to design a fully scalable MVP from scratch. We would research, design, test, recruit users, & launchin just 2-months.

My Approach

To build a product that aligned with Dopple’s vision, we focused on defining a clear MVP scope and prioritizing features that would deliver maximum impact within our tight timeline.

This focus was essential to streamline development, avoid tech debt, and ensure every feature was purposeful. By creating a modular design system, I enabled reusable components that allowed engineering to work more efficiently.

Developing prototypes early also allowed us to gather stakeholder feedback, adjust quickly, and present a cohesive vision to investors.

I focused on defining a clear MVP scope. This focus was essential to streamline development, avoid tech debt, and ensure every feature was purposeful. By creating a modular design system, I enabled reusable components that allowed efficient engineering.

Developing prototypes early also allowed us to gather stakeholder feedback, adjust quickly, and present a cohesive vision to investors.

Building on preliminary UX research, we first defined our core users. Additional competitor analysis helped us to identify key features & narrow down the MVP product scope.

A clear design system & close collaboration helped the dev team to scale up & implement new features.

I then developed initial prototypes which stimulated valuable feedback from stakeholders. The prototypes were also shown to investors to help get funding!

Design
Process

Design Process

Scratching off the entire platform and starting from scratch is not an easy job. Here is how I approached it:

Scratching off the entire platform and starting from scratch is not an easy job. Here is how I approached it:

Scratching off the entire platform and starting from scratch is not an easy job. Here is how I approached it:

USER DEFINITION & RESEARCH

I identified Dopple’s core users and their unique needs through competitor analysis and user feedback, creating a foundation to guide feature priorities.

SCOPE & FEATURE PRIOTIZATION

FEATURE PRIOTIZATION

Collaborating with the CDO and engineering, I defined a focused MVP scope, highlighting high-impact features. A dynamic mind map ensured adaptability as new insights arose.

PROTOTYPING & USER FLOWS

I developed prototypes that were crucial in visualizing the platform’s functionality and gaining valuable feedback from stakeholders (and investors!).

FINAL DESIGNS & TESTING

After finalizing the design system, I collaborated closely with developers, ensuring a seamless handoff with scalable components.

Re-Freshing
Brand Identity

My goal was to create a memorable branding identity that will make Dopple stand out as a registry platform (amongst competitors like Amazon, Target and Babylist) and appeal to their target users - expecting moms and parents.

Brand that feels more personal

During user research, we tested 4 moodboards. The winning concept, ‘Nature-Inspired,’ featured muted greens and neutrals that parents found calming and nurturing.

With this in mind, I refreshed Dopple’s brand identity by introducing calm colors, memorable typography, & emotional imagery to make the platform feel more personal. My goal was to create a safe, welcoming space for parents, ensuring the brand felt inviting & supportive. This refreshed branding was implemented across the entire platform and extended to Dopple’s marketing materials.

During research, we tested 4 moodboards. The winning concept featured muted greens and neutrals that parents found calming.

With this in mind, I refreshed Dopple’s brand identity by introducing calm colors, memorable typography, & emotional imagery to make the platform feel more personal. My goal was to create a safe, welcoming space for parents, ensuring the brand felt inviting & supportive.

During user research, we tested 4 moodboards. The winning concept, ‘Nature-Inspired,’ featured muted greens and neutrals that parents found calming and nurturing.

With this in mind, I refreshed Dopple’s brand identity by introducing calm colors, memorable typography, & emotional imagery to make the platform feel more personal. My goal was to create a safe, welcoming space for parents, ensuring the brand felt inviting & supportive.

Nature
Calm
Sustainable

UI/UX Design

It was clear that the platform required simplified navigation and a more intuitive, user-friendly experience. As we introduced new features & user groups, it was important that the platform doesn't become overwhelming.

It was clear that the platform required simplified navigation and a more intuitive, user-friendly experience. As we introduced new features & users, it was important to not become overwhelming.

The new design had to address the fact, that parents felt*:

The new design had to address the fact,
that parents felt*:

Overwhelmed & confused

Overwhelmed & confused

About what necessities they actually need to buy before the baby comes

Anxious
& uncertain

Anxious
& uncertain

When trying to evaluate and hire professionals like doulas

Isolated
& astray

Isolated
& astray

If lacking a support network to guide them on what to do & who to hire

*Based on the preliminary 1:1 interviews

*Based on the preliminary 1:1 interviews

Overwhelmed
Confused
Anxious
Isolated
Astray

A landing page
to attract users

UI/UX upgrade

The old landing pagelacked a clear value proposition focusing on clothing subscriptions.

The updated design introduces a clear message, highlights the registry's USPs and uses engaging visuals. This resulted in over 200 beta users subscribing to test out the platform (vs 40-60 users expected). 

OLD LANDING PAGE

OLD LANDING PAGE

OLD LANDING PAGE

NEW LANDING PAGE

Simplifying Sign-up

Simplifying
Sign-up

Trusting a new platform with your data is hard, especially when there are well-established brands in the market. That is why after heuristic analysis it was clear that the old sign-up process was too complicated.

The users had to complete over 10 steps before they got a chance to even see their registries.

OLD SIGN UP PROCESS

OLD SIGN UP PROCESS

OLD SIGN UP PROCESS

only 3 simple steps

Our new sign up had steps that users are already familiar with from other registries: e-mail, password & due date (optional). Then they can have a peak into our registry or get help creating one with our customized onboarding.

new onboarding

new onboarding

There were so many features, but the danger was overwhelming users—especially already stressed parents. To simplify this, we introduced a ‘Block by block’ onboarding that guides users in 7 quick steps, allowing them to create & share a small registry in just 5 minutes.

Rethinking
the Dashboard

An 'Overview' page was created from where users can quickly access their registries, add new gifts and see what has already been gifted without navigating to any other page, which simplified user experience.

BEFORE

BEFORE

AFTER

AFTER

gifting care services

Did you know that over 25% of new moms deal with Postpartum Depression? But this rate drops by 11% when moms have access to Doulas & Perinatal support. That is why it was essential to the platform to introduce services and service providers.

COLLECT FUNDS FOR THE SERVICES YOU NEED

COLLECT FUNDS FOR THE SERVICES YOU NEED

COLLECT FUNDS FOR SERVICES

SEARCH FOR PROVIDERS NEXT TO YOU

SEARCH FOR PROVIDERS NEXT TO YOU

CREATE YOUR OWN PROFILE AS A PROVIDER

CREATE YOUR OWN PROFILE AS A PROVIDER

ATTRACT NEW CLIENTS

ATTRACT NEW CLIENTS

ATTRACT NEW CLIENTS AND STAY
CONNECTED

Feedback

Here is the feedback from the team and the first beta users.

S

Team Member

4:27 AM

SOOOOO GOOD - the site looks beautiful Eve and you are not in all our channels

where we all express amazement so let me tell you - it is 👏

R

Team Member

4:27 AM

Wish you the best, Eve! It's been great to work with someone as talented as you.

Thanks for your contributions. I hope to collaborate with you again in the future.🙂

Wish you the best, Eve! It's been great to work with someone as talented as you.

Thanks for your contributions. I hope to collaborate with you again in the future.🙂

S

Team Member

4:27 AM

Apparently your Protos were TOTALLY AMAZING today in the investors meeting and it sounds like everyone was pleased 😍

Apparently your Protos were TOTALLY AMAZING today in the investors meeting and it sounds like everyone was pleased 😍

A

Beta User

4:27 AM

I finally don’t feel guilty about asking my family for gifts.

I finally don’t feel guilty about asking my family for gifts.

M

Beta User

4:27 AM

All of this feels aligned with my values.

Takeaways

Building platform on such a scale was a new challenge for me, with over 300 Figma frames created. It emphasised the need for clear communication through out the entire team & thorough documentation. It also taught me about the importance of design system - it is not only about creating buttons, but creating components that serve the individual needs of the organisation. Moreover, all design changes had to be easily understood by everyone on the team.

Another key learning was the importance of problem-solving through asking the right questions. It required constantly zooming in to address specific user needs while also zooming out to align with broader business goals. This dual focus helped balance user-centric design with the startup’s growth vision.

*Disclaimer: This case study highlights the UI/UX design work completed by Eve Hiller and reflects only the design contributions made as part of the project. All logos and trademarks are the property of their respective owners and are displayed solely as part of the work produced.

*Disclaimer: This case study highlights the UI/UX design work completed by Eve Hiller and reflects only the design contributions made as part of the project. All logos and trademarks are the property of their respective owners and are displayed solely as part of the work produced.

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